PRIVACY POLICY

Last updated: April 8, 2026

Rêve Noir Atelier ("we," "us," "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

INFORMATION WE COLLECT

When you place an order or interact with our site, we may collect the following information:

• Full name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely through our payment provider)
• Browser type, IP address, and browsing behavior on our site

HOW WE USE YOUR INFORMATION

We use your personal information to:

• Process and fulfill your orders
• Communicate order updates and shipping notifications
• Respond to your inquiries and provide customer support
• Send marketing communications, including Allocation List updates (only with your explicit consent)
• Improve our website, products, and services
• Comply with legal obligations

THIRD-PARTY SERVICES

We work with trusted third-party services to operate our business:

• Shopify — powers our e-commerce platform and processes payments securely
• Meta (Facebook/Instagram) — used for advertising with your consent; may use cookies and tracking pixels
• Shipping carriers — receive your name and address to deliver your order

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

COOKIES

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You may disable cookies in your browser settings, though this may affect site functionality.

DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order records are retained for accounting and legal compliance purposes.

PIPEDA COMPLIANCE

As a Canadian business, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for marketing communications at any time
• Request deletion of your personal data, subject to legal retention requirements

SECURITY

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. Payment information is encrypted and processed through PCI-compliant services. However, no method of electronic transmission or storage is completely secure.

CONTACT

For questions about this Privacy Policy or to make a data request, contact us at contact@revenoiratelier.com.

Rêve Noir Atelier
PO Box 4892, Station B
Montréal, QC H3B 3J7, Canada